Delete your account

In the app

Open the Strut N Strive app and sign in. Go to More, then Settings, then Delete account, and confirm twice. Staff using Admin mode: go to More and tap Delete my account.

On this website

Sign in, open Account, then Settings, scroll to Delete your account, type DELETE and press Delete my account.

Can't sign in? Ask us through the contact form from the email address on the account and we will delete it for you.

What is deleted straight away

Your sign-in and password, your profile (name and phone), every signed-in session on every device, your push notification registrations, your membership of household, team and chat lists, your cart and your notification receipts. You can no longer sign in.

What we keep, and why

Payment, order and invoice records, registrations and the consent records you signed are kept because we are required to keep financial and consent records. They are no longer linked to an account. Messages you sent in team chats stay in the chat history without your name attached.

Your dancers' records belong to the household and stay on their team so their place, payments and consents are not lost. If you want a dancer's records removed as well, ask us through the contact form and we will remove them unless the law requires us to keep them.

Only Super Admin

The organization's last Super Admin can't delete their account until another person is made Super Admin, so the organization never loses access to its own records.